We specialize in helping traditional companies build new revenue streams through launching on Amazon in Western markets. Our main clients are local Taiwanese brands and manufacturers targeting expansion in the international markets.

Our strategy is simple: first build a strong Western looking branding on Amazon, then drive quality traffic there via PPC campaign ads, and lastly improve and optimize conversions for the long-term and keep growing.

With extensive experience in building successful Amazon businesses for Taiwanese brands abroad, we prioritize long-term partnerships and exceptional quality. By selectively choosing a limited number of clients, we ensure personalized, top-tier service and quality assurance. Notably, more than 2/3 of our long-term clients sought us out after experiencing subpar service and results from other e-commerce agencies.

Our business model is simple: give us three months to deliver results, no contract needed. If we don’t meet expectations, we’ll step aside. Let us demonstrate why our clients stay with us.

James moved from San Francisco to Taiwan to pursue film production and branding. Over the past 20 years, he collaborated with international brands such as Nvidia, See’s Candies, Coolermaster, 85 C, Yelp, and Schwarzkopf, honing his marketing expertise through working with the world’s best marketers.

In 2012, impressed by his Western background and aesthetics, Amazon Taiwan approached James to assist their sellers with branding. His seminars for Amazon’s VIP sellers quickly garnered attention, leading many sellers to seek Real Digital’s branding services.

By integrating his marketing skills into Amazon’s framework, James successfully enhanced sellers’ brand videos, graphic designs, brand stories, and A+ content. This success led to inquiries about account management services, which James initially declined due to not having an account management department.

Fate intervened at a friend’s birthday party where James met Eugene, an experienced Amazon account manager with over 10 years of expertise, an author to an Amazon-focused book, and his own Amazon YouTube channel. With their combined experience, they shared a vision of elevating Taiwanese brands in the Amazon e-commerce space. Their handshake partnership agreement marked the birth of Real Digital.

James oversees branding while Eugene manages Amazon accounts. The company grew quickly, hiring a diverse team in Taipei. Prioritizing quality over quantity, they limit their clientele to maintain high standards. Transparency and honesty are their guiding principles; if a product isn’t fit for Amazon based on their analysis, they openly communicate this and won’t take on the client and will instead refer to other agencies; they don’t want to waste anyone’s time and resources.

If a product has potential through our market analysis, RD will offer a 3-month trial only. If performance doesn’t meet our benchmark metrics after trial period, the account will be returned to the client. Our objective is clear: use our expertise to elevate Taiwan’s finest products to remarkable success.

This is the story of Real Digital, a boutique agency dedicated to putting Taiwan on the global e-commerce map.

Our mission is to help Taiwan become a major player in the Western e-commerce sector.