Taiwan's Top Amazon Agency with Expertise in Western Markets

TAIWAN'S TOP AMAZON AGENCY
WITH EXPERTISE IN WESTERN MARKETS

BRANDING

We're an A-Z in-house American creative team rooted & operating in Taiwan with 10+ years in branding: copywriting, film production, print, and design for Amazon brands. Our strength is knowing how to properly market Taiwan’s brands and products to the Western markets.

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AMAZON

Our expertise lie in meticulous PPC ads management and swift resolution of Amazon complexities. By consistently lowering ACoS and launching brands to new revenue heights, our decade of Amazon account management experience sets us apart.

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RECENT WORK

Golden Sound

Film Production

Sangean

Full Service

Aeon Air

Full Service

See’s Candies

Film Production

Elevate

Full Service

Syoss

Film Production / Print

FutureLab

Full Service

Airllo

Full Service

Avalon

Amazon E-commerce Consulting

AXPro

Print & Photography

HelloFish

Amazon & E-Commerce

Marvine

Full Service

Nvidia

Film Production / Print

Primo Fightwear

Social Media

Dome

Full Service

Anxiety Relief Ashwagandha Rhodiola Rosea Organic Improve Energy and Endurance Adrenal Support Sleeping Support Mood Enhancer Black Pepper Extract Cortisol Manager bioperine

Crystal Planet

Amazon & E-Commerce

Hyperax

Full Service

BROWSE PORTFOLIO

ABOUT US

Founded in San Francisco in 2018, now based in Taipei, Real Digital is a premium boutique e-commerce agency with deep Western expertise. Armed with over a decade of experience in Amazon account management, branding, and film production, we specialize in propelling Taiwanese brands into Western markets via Amazon. Our mission is to help Taiwan become a major player in the Western e-commerce sector.

Book a free 30-minute consultation

James Z. Feng 🇺🇸 / Co-Founder

Eugene Cheng 🇦🇺 / Co-Founder

OUR PROCESS

START

Book a free 30 minute consultation zoom call.

SUITABILITY

We analyze your product's suitability for Amazon.

Launch

We launch your products for a 6-month trial period.

Evaluate

We evaluate whether your product should continue in the longterm.

Frequently asked questions

How do I choose an Amazon agency in Taiwan?

Real Digital is a Taipei boutique team led by co-founders who know Western markets. We handle Amazon account management, PPC ads, and branding in one place, publish our prices, and start with a 6-month trial. In the first 30-minute call we analyze whether your product is a fit for Amazon, then decide the next step. Book a call at https://calendly.com/james-realdigital/30min.

How much does Amazon account management cost?

Prices are listed on realdigital.tw/prices and exclude tax. The Branding package is NT$150,000 (premium stock photos are not included). The Standard plan is NT$45,000 per month plus 2.5% after monthly revenue reaches USD 10,000, with 30-minute bi-weekly meetings and a 6-month trial. The All-in-One plan is NT$580,000 plus the same 2.5%, also with a 6-month trial. The 2.5% rate is unchanged.

How long is the trial? Is a contract required?

We start with a 6-month trial. Our About page says: give us 6 months to deliver results, no contract needed. At the end of the trial we evaluate whether the product should continue long term. If performance does not meet our benchmark metrics, the account is returned to the client.

Who is a fit, and who is not?

We work with Taiwan brands and manufacturers that want to sell on Amazon in Western markets, after the product passes our suitability analysis. We take a limited number of clients so we can keep the work quality high. If the analysis does not show potential, we do not start the trial. If results do not meet our benchmarks after the trial, we return the account rather than continue by default.

How do I book a consultation?

Book a free 30-minute video call at https://calendly.com/james-realdigital/30min. You can also email james@realdigital.tw or message our LINE official account @realdigital.

How do you decide if a product is a fit for Amazon?

Before we take a product, we score it as green, yellow, or red. Green has real demand and a clear reason to win. Yellow can be tested with a limited budget and a small first batch. Red is a me-too product at a higher price, so we do not start a trial. In one phone-case review, the product was only prettier, at about twice the price of listings at 9.99 and 6.99. That is a red light.

HAPPY CLIENTS

Ria Tech Group

During our first year on the market, we initially partnered with another agency. Unfortunately, they were unable to provide a practical and effective solution, which limited our plans. Later, we decided to work with Real Digital—a pivotal turning point for us. James, Eugene, and their team demonstrated exceptional professionalism. Not only did they give us confidence throughout the process, but they also ensured steady progress toward our goals. Their attentiveness, expertise, and reliability have made Real Digital a trusted long-term partner. We sincerely appreciate Real Digital’s support and look forward to continuing our successful collaboration in the future.

David

CEO

Hooklab

Huge thanks to the Real Digital team for bringing my struggling account back to life! They’re truly the “Amazon doctors” I had been searching for, solving every challenge along the way. If I were to start an Amazon account from scratch again, I’d definitely work with Real Digital from day one. They help minimize trial-and-error costs and maximize the chances of success in the market!

Sherry

Founder

FM Fastenmon

Looking to boost your brand’s impact? Real Digital is a partner you can truly rely on! Throughout our collaboration, we’ve been impressed by their professionalism and efficiency. From brand promotion and marketing strategy to copywriting and visual design, they handle every detail with expertise. If you want your products to stand out in the North American market, Real Digital is the way to go!

Ruby Chen

Brand Manager

Camphor Designs

Working with Real Digital has significantly improved our Amazon operations. We initially chose them for their fast, high-quality content creation—a crucial factor for our business. Their deep expertise in Seller Central and ad optimization has helped us refine our product listings and boost our sales. Compared to other providers, they truly understand our needs and pay attention to every detail. For any company looking to enhance brand exposure and drive revenue on Amazon, we wholeheartedly recommend Real Digital!

Michael Mai

Brand Manager

Cooler Master

We were looking for a professional and experienced team to produce our marketing assets. After our first collaboration, Real Digital has been our go-to agency for all our marketing productions, from event videos to e-commerce photography to product commercials. Real Digital’s expertise in marketing and film production ensured that all projects aligned with our brand identity, marketing message, and product goals. RD’s dedication to producing good work makes them a joy to work with.

Shaun Su

Creative Service Project Manager

Cycle1st

Amazon is difficult to do by yourself as a rookie, I tried it and I don’t recommend it. Take my advice from someone who has done it, trust these guys and let them help you launch and manage your account, don’t do it yourself.

James Li

Founder

Drymile

Real Digital really helped to improve my ACOS by quite a bit, they also took the time to understand my business goals and objectives and provided practical and actionable recommendations that were tailored to my specific needs

Rick

Founder

Penoval

The customer service is very attentive and systematic. If you want to improve overseas sales performance, you must talk to them.

Andy Chen

Brand Manager

Nvidia

Their problem solving abilities along with smooth communication and coordination allowed us to exceed our expectations while working on several video shoots and also allowed us to push the limits. Really an honor to work with Real Digital!

Lada Chen

Senior Creative

Luftqi

Team RD is super attentive, deals with problems quick, and provides around the clock service, their biggest asset for us was providing brand, sales, and marketing strategies and a plan to execute them. Perfect partner for cross-border e-commerce!

Ady Yen

Brand Manager

Airllo

We needed a full service e-commerce company who could guide us through the journey of getting us on Amazon US and Shopify and chose Real Digital. We loved our collaboration with Real Digital and not only are they super capable, professional, they’re also fun, which never hurts!

Melody Lee

Owner

SIIG

We needed a team to help to scale our Amazon sales to the next level and Real Digital put in 110%. From product photography to A+ content & Storefront design & Amazon PPC, deliverables were executed in a timely manner. Highly recommended for companies needing to boost their sales and profits.

Susan Yeh

Sales Manager

HelloFish Puzzles

Our Amazon products kept being taken down for various reasons and Eugene and his team patiently resolved all the issues for us each time in dealing with Amazon. They also helped us optimize all our product listings and managed our PPC ads a lot better than our previous agency. What surprised us more was them going the extra mile in learning and providing feedback for our products to help us further improve and to boost our sales, thanks you!

Mario Cheng

Brand Manager

Sangean Electronics

What makes Real Digital truly shine is their strategy and management in social media, SEO, and the various e-commerce platforms which directly translate into ROI. Highly recommended for well-established or startup businesses wanting to expand or change their brand image and EC strategy.

Andrew Wu

Senior Marketing Director

FutureLab

As a Taiwanese brand manager, bringing our brand overseas into the US market has been our target, and to enter a market, you have to get the right message across the local TA. This is where Real Digital helped. They are based in Taiwan and that reduces preparation and production time at an efficient price.

Tom Lee

Brand Manager

Free Consulation

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