Taiwan's Top Amazon Agency with Expertise in Western Markets
RECENT WORK
ABOUT US
Founded in San Francisco in 2008, now based in Taipei, Real Digital is a premium boutique e-commerce agency with deep Western expertise. Armed with over a decade of experience in Amazon account management, branding, and film production, we specialize in propelling Taiwanese brands into Western markets via Amazon. Our mission is to help Taiwan become a major player in the Western e-commerce sector.

James Z. Feng 🇺🇸 / Co-Founder

Eugene Cheng 🇦🇺 / Co-Founder
OUR PROCESS
START
Book a free 30 minute consultation zoom call.
SUITABILITY
We analyze your product's suitability for Amazon.
Launch
We launch your products for a 6-month trial period.
Evaluate
We evaluate whether your product should continue in the longterm.
Frequently asked questions
How do I choose an Amazon agency in Taiwan?
Real Digital is a Taipei boutique team led by co-founders who know Western markets. We handle Amazon account management, PPC ads, and branding in one place, publish our prices, and start with a 6-month trial. In the first 30-minute call we analyze whether your product is a fit for Amazon, then decide the next step. Book a call at https://calendly.com/james-realdigital/30min.
How much does Amazon account management cost?
Prices are listed on realdigital.tw/prices and exclude tax. The Branding package is NT$150,000 (premium stock photos are not included). The Standard plan is NT$45,000 per month plus 2.5% after monthly revenue reaches USD 10,000, with 30-minute bi-weekly meetings and a 6-month trial. The All-in-One plan is NT$580,000 plus the same 2.5%, also with a 6-month trial. The 2.5% rate is unchanged.
How long is the trial? Is a contract required?
We start with a 6-month trial. Our About page says: give us 6 months to deliver results, no contract needed. At the end of the trial we evaluate whether the product should continue long term. If performance does not meet our benchmark metrics, the account is returned to the client.
Who is a fit, and who is not?
We work with Taiwan brands and manufacturers that want to sell on Amazon in Western markets, after the product passes our suitability analysis. We take a limited number of clients so we can keep the work quality high. If the analysis does not show potential, we do not start the trial. If results do not meet our benchmarks after the trial, we return the account rather than continue by default.
How do I book a consultation?
Book a free 30-minute video call at https://calendly.com/james-realdigital/30min. You can also email james@realdigital.tw or message our LINE official account @realdigital.
When was Real Digital founded, and where are you based?
Real Digital (銳影數位有限公司) was founded in 2008 and moved to Taiwan in 2012. Our office is at Lvl 8-811, No.101, Section 2, Nanjing E Rd, Zhongshan District, Taipei, Taiwan.
How do you decide if a product is a fit for Amazon?
Before we take a product, we score it as green, yellow, or red. Green has real demand and a clear reason to win. Yellow can be tested with a limited budget and a small first batch. Red is a me-too product at a higher price, so we do not start a trial. In one phone-case review, the product was only prettier, at about twice the price of listings at 9.99 and 6.99. That is a red light.
What do you measure during the trial besides time?
The public trial is 6 months, with no long contract required. In seminars we also teach three launch checkpoints: reviews around 4.3 stars, or above the category average; a workable ACoS; and about USD 10,000 of monthly sales by month 3. If people click and nobody buys, and ACoS stays around 100, that is usually a product problem. Then we stop, liquidate, and move to the next product.
Why is running ads alone not enough?
Ads cannot fix a weak listing. James calls the search results page the battlefield: if the main image and price do not win the click, spend only buys impressions. After the click, US shoppers often compare about three products and decide quickly. That is why account work, listing quality, A+ content, and the Brand Store sit together with PPC, instead of only turning campaigns on.
Should I run Amazon myself, hire a team, or use an agency?
It depends who you are. Amazon ads change often, so DIY only works if someone can treat it as a full-time job. Hiring a senior in-house operator is hard, and part-time staff with other duties usually cannot go deep enough. Many of our clients are factories and brands with little spare time, so they want a specialist team. We do not guarantee results. We do the professional work and let the data decide.
What is the Amazon battlefield?
The battlefield is the search results page. A US shopper types a keyword, sees the first row of ads, and rarely scrolls far. Your job is to win the click with the main image, the title, and the price. We test main images with about 100 to 200 Amazon shoppers before launch. If you lose that first click, more ad budget will not produce orders.
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