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We're an A-Z in-house American creative team rooted & operating in Taiwan with 10+ years in branding: copywriting, film production, print, and design for Amazon brands. Our strength is knowing how to properly market Taiwan’s brands and products to the Western markets.

Our expertise lie in meticulous PPC ads management and swift resolution of Amazon complexities. By consistently lowering ACoS and launching brands to new revenue heights, our decade of Amazon account management experience sets us apart.

RECENT WORK

Full Service

Amazon E-commerce Consulting

Full Service

Film Production

Anxiety Relief Ashwagandha Rhodiola Rosea Organic Improve Energy and Endurance Adrenal Support Sleeping Support Mood Enhancer Black Pepper Extract Cortisol Manager bioperine

Amazon & E-Commerce

hair care products

Film Production / Print

bike rack

Full Service

Amazon Dome earplugs

Full Service

Social Media

Print & Photography

Nvidia graphics card

Film Production / Print

Film Production

portable air conditioner AC unit aeon aire acondicionado portatil mini aircon energy efficient personal

Full Service

Full Service

whitening toothbrush

Full Service

hellofish wooden jigsaw puzzle earth

Amazon & E-Commerce

Vegan protein powder

Full Service

ABOUT US

Founded in San Francisco and transplanted to Taiwan in 2012, Real Digital is a premium boutique e-commerce agency with deep Western expertise. Armed with over a decade of experience in Amazon account management, branding, and film production, we specialize in propelling Taiwanese brands into Western markets via Amazon. Our mission is to help Taiwan become a major player in the Western e-commerce sector.

James Z. Feng 🇺🇸  / Co-Founder

Eugene Cheng 🇦🇺 / Co-Founder

OUR PROCESS

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START

Book a free 30 minute consultation zoom call.

SUITABILITY

We analyze your product's suitability for Amazon.

Launch

We launch your products for a trial period of 3 months.

Evaluate

We evaluate whether your product should continue in the longterm.

HAPPY CLIENTS

SIIG electronics SIIG electronics

Hooklab

Huge thanks to the Real Digital team for bringing my struggling account back to life! They’re truly the “Amazon doctors” I had been searching for, solving every challenge along the way. If I were to start an Amazon account from scratch again, I’d definitely work with Real Digital from day one. They help minimize trial-and-error costs and maximize the chances of success in the market!

Sherry
Founder

FM Fastenmon

Looking to boost your brand’s impact? Real Digital is a partner you can truly rely on! Throughout our collaboration, we’ve been impressed by their professionalism and efficiency. From brand promotion and marketing strategy to copywriting and visual design, they handle every detail with expertise. If you want your products to stand out in the North American market, Real Digital is the way to go!

Ruby Chen
Brand Manager

Camphor Designs

Working with Real Digital has significantly improved our Amazon operations. We initially chose them for their fast, high-quality content creation—a crucial factor for our business. Their deep expertise in Seller Central and ad optimization has helped us refine our product listings and boost our sales. Compared to other providers, they truly understand our needs and pay attention to every detail. For any company looking to enhance brand exposure and drive revenue on Amazon, we wholeheartedly recommend Real Digital!

Michael Mai
Brand Manager

Cooler Master

We were looking for a professional and experienced team to produce our marketing assets. After our first collaboration, Real Digital has been our go-to agency for all our marketing productions, from event videos to e-commerce photography to product commercials. Real Digital’s expertise in marketing and film production ensured that all projects aligned with our brand identity, marketing message, and product goals. RD’s dedication to producing good work makes them a joy to work with.

Shaun Su
Creative Service Project Manager

Cycle1st

Amazon is difficult to do by yourself as a rookie, I tried it and I don’t recommend it. Take my advice from someone who has done it, trust these guys and let them help you launch and manage your account, don’t do it yourself.

James Li
Founder

Drymile

Real Digital really helped to improve my ACOS by quite a bit, they also took the time to understand my business goals and objectives and provided practical and actionable recommendations that were tailored to my specific needs

Rick
Founder

Penoval

The customer service is very attentive and systematic. If you want to improve overseas sales performance, you must talk to them.

Andy Chen
Brand Manager

Nvidia

Their problem solving abilities along with smooth communication and coordination allowed us to exceed our expectations while working on several video shoots and also allowed us to push the limits. Really an honor to work with Real Digital!

Lada Chen
Senior Creative

Luftqi

Team RD is super attentive, deals with problems quick, and provides around the clock service, their biggest asset for us was providing brand, sales, and marketing strategies and a plan to execute them. Perfect partner for cross-border e-commerce!

Ady Yen
Brand Manager

Airllo

We needed a full service e-commerce company who could guide us through the journey of getting us on Amazon US and Shopify and chose Real Digital. We loved our collaboration with Real Digital and not only are they super capable, professional, they’re also fun, which never hurts!

Melody Lee
Owner

SIIG

We needed a team to help to scale our Amazon sales to the next level and Real Digital put in 110%. From product photography to A+ content & Storefront design & Amazon PPC, deliverables were executed in a timely manner. Highly recommended for companies needing to boost their sales and profits.

Susan Yeh
Sales Manager

HelloFish Puzzles

Our Amazon products kept being taken down for various reasons and Eugene and his team patiently resolved all the issues for us each time in dealing with Amazon. They also helped us optimize all our product listings and managed our PPC ads a lot better than our previous agency. What surprised us more was them going the extra mile in learning and providing feedback for our products to help us further improve and to boost our sales, thanks you!

Mario Cheng
Brand Manager

Sangean Electronics

What makes Real Digital truly shine is their strategy and management in social media, SEO, and the various e-commerce platforms which directly translate into ROI. Highly recommended for well-established or startup businesses wanting to expand or change their brand image and EC strategy.

Andrew Wu
Senior Marketing Director

FutureLab

As a Taiwanese brand manager, bringing our brand overseas into the US market has been our target, and to enter a market, you have to get the right message across the local TA. This is where Real Digital helped. They are based in Taiwan and that reduces preparation and production time at an efficient price.

Tom Lee
Brand Manager
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